CloudGofer
| Job Number: | JOB00030 |
| Job Name: | Slack Platform & Automation Administrator (On-Site preferred) |
| Employment type: | Full Time; Contract |
| Job Description: | About the Role
We’re looking for a Slack Platform & Automation Administrator to help make Slack the operating system for our employees. This role sits at the intersection of Slack, Salesforce, finance systems, HR tools, and IT service management, and is responsible for turning everyday business processes into simple, reliable Slack-based workflows. ** Must be Green card holder or US Citizen ** ** Able to work onsite in Austin is preferred not must ** You’ll design, build, and maintain automations that allow employees to request approvals, update records, submit tickets, and complete operational tasks without leaving Slack. If successful, Slack becomes the single front door to our internal systems. This is a hands-on role for someone who enjoys ownership, system design, and reducing operational friction across teams. What You’ll Do • Own Slack as a core business platform, including configuration, permissions, integrations, and governance, and make it the primary interface for employee workflows • Build and maintain Slack-based workflows, bots, and forms that replace manual, email, and ticket-driven processes • Build and maintain Slack bots connected to internal documentation and knowledge systems to surface answers, guidance, and workflows in real time • Design and operate Slack-driven approval flows across Salesforce, NetSuite (PRs/POs), and PTO, ensuring proper routing, auditability, and reliability • Enable employees to create, update, and interact with Salesforce records directly from Slack, including call notes, cases, work orders, and status updates • Integrate Slack with ServiceNow to create and track IT and internal service requests with improved visibility and response times • Support HR and payroll workflows such as PTO requests and approvals via Paycom or similar systems • Act as the connective layer between business teams and enterprise systems, documenting workflows and continuously identifying opportunities to automate and improve employee experience |
| Job Requirements: | What We’re Looking For
Required Skills & Experience • Experience administering Slack at scale (apps, permissions, workflows, integrations) • Strong working knowledge of Salesforce • Experience integrating or working with NetSuite, ServiceNow, and HR/payroll systems (e.g., Paycom) • Basic scripting or API experience (REST, webhooks) • Strong attention to detail and ownership mindset Nice to Have • Experience building custom Slack apps or bots • Background in RevOps, BizOps, IT Ops, or Systems Administration • Experience in fast-growing or operationally complex environments |
| Country: | US |
| Work Hours: | Normal Business Hours |
About CloudGofer
CloudGofer is a boutique Salesforce consulting firm dedicated to empowering businesses with innovative solutions tailored to maximize their Salesforce investments. With a commitment to excellence and a passion for driving digital transformation, we deliver comprehensive Salesforce strategies, implementations, and optimizations that propel our customers toward sustainable growth and success.